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Privacy Policy

Last Updated: March 2021

We at Receipt Bank Limited trading as “Dext” take your privacy very seriously.

We want to make sure all the information we have collected about you is safe and secure whether we collect it through our website at https://ico.org.uk/concerns/.

  • You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

  • We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

  • We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

  • Changes to the privacy policy and your duty to inform us of changes

    • We keep our privacy policy under regular review.

    • It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

  • Third-party links

    • This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

  • Contact

    • We welcome any queries or enquiries or requests in respect of this notice, you can contact us by sending us an email on: dpo@dext.com.

    • Our company registration details are as follows:

    • Receipt Bank Limited (company registration number 07361080)
    • Registered office: 3rd Floor, 1 Ashley Road, Altrincham, Cheshire, WA14 2DT United Kingdom